We only work with professionals familiar with our sellers products to document and verify.
Our team is here to help you every step of the way.
"I make sure that buyers have a clear picture by providing photos that best represent the products. All products are samples directly taken from the lots on our sellers store, shared with me by the seller."
Cases are provided to us or taken at warehouse.
High Resolution photos (where available) are captured with the verification date and Pollen Verified Stamp added.
Products are professionally captured where available. Otherwise Pollen verifies images are taken direct from Warehouse staff of each Seller.
Pollen checks you get the right SKU description and label.
Clear labeling details , including original or stickered labels to verify the languages and product specific details on pack.
High resolution photos of the actual on pack expiry dates. We make sure to discard any expired SKUs.
Pollen checks the exterior condition for any damage with the sellers warehouse team. Barcodes and SKU numbers on the outside of Cases, Cartons or Outers made visible.
Everything should pass quality check, verification and authentication.
Pollen helps verify the picking with the warehouse team of each Seller.
Each Case or Package must pass QA, and any changes are provided in real time prior to collection
Pollen helps with the loading verification.
If you end up getting a product that isn't deemed authentic or in a different condition then advertised,
Pollen will give you a 100% refund for those products within 3-5 business days of your claim.